General conditions of sale

Object

The present general terms and conditions of sales or of supply apply,  without limitation nor reserve,  to all products and/or services offered on waterloopartselectro.be

A natural or legal person ordering on the website is committed to full and whole acceptance of the general conditions of sales.  These are at all times available on the website and will prevail, where required, on any other version and on the customer’s  own conditions or other.

Price – terms of payment

The current price lists are including VAT ; we reserve the right to carry forward any new tax and increase of rate.

The indicated prices are in euros.

All purchases must be paid for when ordering, through the on line payment system or following the communicated bank details.

Complaints

Any complaint and/or contesting of the customer about the service or about a product must be formulated exclusively by e-mail through our contact form, no later than 48 hours as from the operative event regarding a service and 14 days as from the reception of a product under pain of forteiture.

Withdrawal period

When purchasing products,  the consumer may cancel the contract without indicating any reason within a period of 14 days . This period starts on the day the product is delivered to the consumer or on his behalf.

During this period,  the consumer must manipulate the product and its packaging carefully. The consumer should unpack or use the product only if it’s necessary to judge whether he wants to keep the product or not. If the customer wishes to exercise his right to withdraw,  he must return the product all well as all accessories delivered simultaneously to the trader and –  whenever reasonably possible – in its original state and packaging, in accordance with the adequate and clear instuctions  provided by the trader.

If the reason for the return is justified by a damage suffered by the item during the delivery, the delivery costs will be paid by the trader. If the reason for the return is justified by personal reasons,  the delivery costs will be paid by the consumer.

The right to withdraw on all parts containing electronics or electrical circuits is applicable only if the packaging of the items was not opened.

If the consumer paid an amount,  the trader will reimburse this amount as soon as possible and no later than 30 days following the return.

Private Life

We respect your private life.  The data collected for authentification or delivery purposes is only accessible to us and will never be issued to other parties

Intellectual property.

All images and texts related to the products are waterloopartselectro.be’s property and may not be used outsite the frame of the website without authorization.

Incapacity – Force majeure

If for any reason a measure of the present general terms and conditions was to be declared inapplicable,  this inapplicability would not affect the application of the other measures of the general terms and conditions. The measure judged inapplicable would then be replaced by the closest possible measure.

Neither waterlooparts.be,  neither its suppliers nor the customer could be held responsible for any non-fulfillment whose origin would be a force majeure beyond their control,  including but not limited to cases of war, riot, insurrection, interruption of transport,  importation or exportation problems,  strike, lock-out, shortage, fire, earthquake, storm,  flood.